Policies

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Reservation Policies

Reservations are accepted for daily and weekly rentals. (Two night minimum) Early reservations are best to assure the most desired dates.

Deposit

Reservations require a deposit equal to a one night's rental plus applicable taxes. A valid credit card number is required at check in which will be held as a security measure. ($50 cash deposit will be held until check out for non card bearing guests.) Your rental deposit can be made by credit card, cash, check or money order. If not received in 7 days we will be forced to cancel the reservation. We accept Visa, Master Card, and cash at check in. No checks upon arrival. All guests are financially responsible for the time reserved; there will be no refunds due to weather, change of plans, or early departures. This deposit will be retained as a security deposit and will be refunded by mail or credited back to the card account after the cottage is cleaned, and the conditions of the unit and its contents have been verified. Security deposits can be used to repair damages, replace missing contents, or to reimburse Caroline's Country Cabins for expenses resulting from agreement violations such as exceeding the allowed number of people, phone calls, returned check fee, trash left in the unit, dirty dishes, or unacceptable condition of the unit on departure. Please report any problems or damages in the unit the day you check in. If not reported, we must assume any damages occurred during your occupancy. 0

Check In/Out

Check in is from 2:00 pm to 7:00 pm unless special arrangements are made with the office. Check out is at 11:00 am. Late departures will result in another days charge.

Cancellation Policy

We know that plans can go astray. However we rely primarily on advance reservations, and cancellations cannot readily be filled. So to be fair to all concerned, our policy is as follows: If a reservation is cancelled 60 days or more before the arrival date, then the deposit may be refunded. If a reservation is cancelled less than 60 days of the arrival date, then the deposit is forfeited and not refundable. You may not change your reservation to a new date after the 60-day cancellation period. The reservation may not be changed to a shorter length of time and extended stays are subject to availability. There is a $25.00 administration charge for all cancellations.

Reservations